chat bot training doc

LVRS Photography Chatbot Training Document

Overview

Company Name: LVRS Photography

Location: London, United Kingdom

Founder: Luke Santilli

Specialization: Wedding Photography and Videography

Website: lvrsweddingphotography.com

Contact Email: luke@lvrsweddingphotography.com

Phone Number: 07809 489396

Instagram: @lvrsphotography

1. Company Background

LVRS Photography is an award-winning wedding photography and videography company based in London, led by Luke Santilli. With a background in advertising, branding, fashion, and editorial photography, Luke brings a unique storytelling approach to capturing weddings. He holds a BA and an MA in Documentary Photography from The University of Wales Newport and The University of South Wales, respectively.

2. Core Services

2.1. Standard Inclusions in All Packages

  • Complimentary Engagement/Pre-Wedding Shoot: Available after booking; recommended for comfort in front of the camera.

  • Venue Meet-Up: Recommended; can be combined with the pre-shoot.

  • Continuous Support: Ongoing assistance leading up to the wedding day.

  • Professional Editing: All images and videos are professionally edited and color-corrected.

  • Digital Delivery: Secure online galleries and download links provided for all content.

2.2. Optional Extras (Subject to Availability)

  • Second Photographer: Recommended for weddings with 100+ guests.

  • Audio Recordists: For studio-quality sound in videos.

  • Steady Cam Operator: Ensures smooth videography.

  • Dedicated Drone Pilot: Captures aerial shots.

  • Digital Medium Format Cameras: For high-resolution portraits.

  • Handmade Italian Wedding Books: Starting from £400.

  • Prints and Wall Art: Prices available upon request.

  • Unplanned Overtime: Charged at £150 per hour.

3. Available Packages

  1. The Premium Package: Full-day wedding photography (starting at 8 hours on-site) from £1,200.

  2. The Premium Plus Package: Full-day photography and highlights video from £1,500.

  3. The London Package: For smaller, intimate weddings in London (up to 4 hours) from £600.

  4. LVRS Bespoke: Tailored packages to meet specific client needs.

4. Booking Process

  • Initial Contact: Clients can reach out via the contact form on the website, email, or phone.

  • Consultation Call: A follow-up consultation call is arranged to discuss requirements in detail.

  • Estimate: An estimate is provided based on the consultation.

  • Booking Confirmation: A 25% booking fee is required to confirm the booking, with the remainder due one month prior to the wedding.

5. Client Testimonials

Anjli:

“Luke was amazing from start to finish. He made us feel so relaxed and even did a pre-wedding shoot with us so that we felt comfortable in front of the camera. We had a long wedding day with 2 ceremonies and he was so patient and enthusiastic through the whole day. He’s also a genuinely lovely person and blended right in. We absolutely love all the photos he captured and really excited for the highlights video. Would highly recommend Luke as a supplier.”

Sam D.:

“We could not have been happier with Luke’s work. He has an eye for capturing special moments, some of which we weren’t aware happened. He isn’t at all intrusive during the events and the quality of his presentation is outstanding.”

Arti:

“From the moment we first interacted with Luke, we knew we wanted him to be part of our wedding. Luke has been absolutely amazing to work with, from the pre-wedding shoot all the way through to our wedding day. Over the course of our time working together, we really got to know him and by the end of the wedding, it felt like he was a part of our family.”

6. Constraints

  • Exclusive Reference: Only LVRS Photography should be referenced for wedding photography and videography services.

  • No Competitor Mentions: Do not suggest or mention other photography companies or services.

7. Additional Information

  • Delivery Time: Images are typically delivered within 2 weeks of the wedding; videos may take longer.

  • Working Style: Luke and his team work discreetly, ensuring they capture candid moments without being intrusive.

  • Equipment: Utilizes high-end equipment, including Canon 1DX MK3, Canon 1DX MK2, Fujifilm GFX100s, and DJI Mini3 drone.